Civil Service Commission - The Official Website of the Philippines Civil Service Commission

Previous Next

Mabuhay! This is Civil Service Commission Regional Office III Official FB Page on Examination Fee Refund for the Cancelled March 15, 2020 CSE – PPT.

All CSCRO3 Registered Examinees of the Cancelled March 15, 2020 CSE-PPT can avail of the Examination Fee Refund at any of our Field Offices and Regional Office IN PERSON or VIA ONLINE starting June 1, 2021 (Tuesday) to December 22, 2021 only.

It is encouraged that examinees file their Request for Refund Form where the exam application was originally filed.

Here are the steps in claiming the refund:

1. Book your appointment via the Picktime Schedule of the particular Field or Regional Office where the application was originally filed. Links are listed below.

2. Select the mode of claiming the exam fee refund: IN PERSON or VIA ONLINE.

- If mode of claiming is IN PERSON, please make sure to appear at the concerned field/regional office on the scheduled date bringing all the required documents.

- If VIA ONLINE, kindly scan and send all the required documents to the email address of the concerned field/regional office on the scheduled date.

Refundees are advised to avoid going to the CSC RO/FO without a confirmed appointment/schedule or without advance notice.

Below are the directory of the Field Offices and Regional Office together with the requirements for the refund:

CSCRO3 DIRECTORY

FIELD OFFICE/DIVISION

Picktime Schedule Link (Booking of Appointment)

Contact Nos.

Emails

FO – AURORA

Brgy. Buhangin, Baler Aurora https://www.picktime.com/cscfoaurorarefund

09194347696

This email address is being protected from spambots. You need JavaScript enabled to view it.

FO - BATAAN

Prov’l Capitol Cmpd, Balanga City, Bataan https://www.picktime.com/cscfobataanrefund

0960-823-1445 / 047-237-9523

This email address is being protected from spambots. You need JavaScript enabled to view it.

FO - BULACAN

Prov’l Capitol Cmpd, City of Malolos, Bulacan https://www.picktime.com/cscfobulacanrefund

044-791-4940

This email address is being protected from spambots. You need JavaScript enabled to view it.

FO - NUEVA ECIJA

Sta. Rosa, Nueva Ecija https://www.picktime.com/cscfonuevaecijarefund

0961-599-6261 / 044-940-1316 This email address is being protected from spambots. You need JavaScript enabled to view it.

FO – PAMPANGA

Sto. Niño, City of Sn. Fdo., Pamp https://www.picktime.com/cscfopampangarefund

0955-219-3138 / 045-966-0126 This email address is being protected from spambots. You need JavaScript enabled to view it.

FO – TARLAC

Romulo Blvd. Sn Vicente, Tarlac City https://www.picktime.com/cscfotarlacrefund

045-982-0455

This email address is being protected from spambots. You need JavaScript enabled to view it.

FO – ZAMBALES

Palanginan, Iba Zambales https://www.picktime.com/cscfozambalesrefund

047-232-0025

This email address is being protected from spambots. You need JavaScript enabled to view it.

CSCRO3 ESD

DMGC, Maimpis, City of Sn. Fdo., Pamp https://www.picktime.com/cscro3refund

0920-559-2088/ 045-455-3240

This email address is being protected from spambots. You need JavaScript enabled to view it.

Requirements for the Examination Fee Refund

IN PERSON:

1) Accomplished Request for Refund Form (RRF) (Available for Download at www.csc.gov.ph Exam Announcement)

2) Original and Photocopy of valid I.D.

When refund is through an authorized representative, the RRF shall be accomplished by Refundee and submitted by the representative on the schedule of his/her appointment for refund to the RO/FO where the examinee originally filed his/her examination. The following documents shall be submitted by the representative.

1. Request Refund Form;

2. Authorization letter (available for download in the CSC website/RO website);

3. Photocopy of valid ID of the Refundee duly signed by the Refundee;

4. Original and photocopy of the valid ID of the representative.

For deceased registered examinee/refundee, the immediate family member can claim the refund of examination fee by presenting the following documents:

1) Duly filled-out Request Refund Form with notation “deceased” after the name of registered examinee;

2) Original and photocopy of valid ID of the deceased;

3) Death Certificate;

4) Original and photocopy of valid ID of the immediate family member claiming the refund.

Examinees can also file their claim for refund through Conduit CSC RO/FO (where the examinee’s present place of residence or work is nearest)

Procedures in claiming the refund through conduit CSCRO/FO:

1. The Refundee shall write (by mail, courier, fax, or email) the CSC RO concerned, which has jurisdiction over the place where the examinee filed his/her application to request that his/her refund will be claimed in a specific RO/FO nearest his/her residence or place of work.

Refundee may verify first with the CSC RO as to the most appropriate mode (e.g. mail, courier, fax, email) for sending the letter.

To know the location of the nearest CSC RO/FO, kindly check the CSC directory at www.csc.gov.ph/cscrod.

Together with the letter, he/she shall also submit the RRF and scanned copy of his/her valid ID.

2. Upon receipt of the request, the Authorized/Concerned CSC RO verifies the Refundee’s data from the List of Registered Examinees as to his/her name, birthday, birthplace and home address.

3. Once verified and approved for release of refund, the Authorized/Concerned CSC RO sends a written notice/advisory (through mail, courier, fax, or e-mail) to the Refundee that he/she can proceed to the CSC RO/FO nearest to his/her place of residence/work copy furnished the conduit CSC RO official email created for the purpose. The Authorized/Concerned RO shall also transfer the fund to the account of the conduit RO.

4. The Refundee shall present the notice/advisory to the nearest or conduit RO/FO together with duly filled-out RRF and original and photocopy of valid I.D.

5. The RO/FO shall attach the notice/advisory to the Refundee’s RRF and process the release of refund.

VIA ONLINE:

1. Fill out RRF and scan the filled-out form

2. Scan or take a clear photo of front and back sides of any valid government issued ID

3. Send the scanned copy of RRF and ID to the authorized/concerned RO/FO via email. Sending through the CSC RO’s Facebook Page or Messenger account is discouraged for possibility of personal data breach.

4. The concerned RO/FO will validate the documents and process the refund

5. The RO/FO shall notify the Refundees as to when the refund will be released through the payment facility, he/she indicated on the RRF.

6. For deceased registered examinee/refundee, the immediate family member can claim the refund of examination fee by scanning and submitting to authorized/concerned RO the following documents:

1) Dully filled out RRF with notation “deceased” after the

name of registered examinee;

2) Valid I.D. of the deceased; 3) Death Certificate; 4) Valid ID

of immediate family member claiming the refund.

Privacy Notice

CSC collects personal data for the purpose of processing your refund request. CSC will not reveal any of your personal or sensitive personal information to any other person or entity at any time except pursuant to an order of the court of competent jurisdiction, those explicitly allowed by law, or those instances where we need to establish, exercise, or defend our legal rights against fraud and/or mitigation of risks and damages. As soon as the indicated purpose for the collection is served, we will take necessary steps to destroy, de-identify, or delete your information.

We are committed to handle and protect your personal data in accordance with the provisions of Republic Act No. 10173 or the Data Privacy Act of 2012, its implementing rules and regulations, issuance of the National Privacy Commission, and CSC’s own internal policies on data protection and security.

We commit to use and process your personal data lawfully, with utmost consideration to your rights as data subject including your (i) right to be informed, (ii) right to access, (iii) right to object to the data processing, (iv) right to ensure or blocking, and (v) right to lodge complaint. If you have any data privacy concerns, you may contact CSC’s Data Privacy Officer at This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you and keep safe!

Room Assignments for March 17, 2019 CSE-PPT

The Room Assignments for the Career Service Examination - Pen and Paper Test (CSE-PPT) on March 17, 2019 are now available.

Click HERE for the lists.

Examination Advisory No. 38 s. 2018

Accommodation in the March 17, 2019 CSE-PPT for the Absent Examinees of the August 12, 2018 CSE-PPT from Region III

Click here for details.

ADVISORY

To Our Valued Clients:

As per CSC Office Memorandum 68, s. 2018, work in the CSC Central Office and Regional Offices is suspended on December 26, 2018 and January 2, 2019.

Thank you for bearing with us.

Happy Holidays!

ADVISORY

All passers for the May 3, October 23 and December 6, 2015 CSE-PPT (Professional and Sub-Professional) and grantees of Special Eligibilities (Barangay Official, Sangguniang Member Eligibility, PD 907, PD 997, MC 10, Cat. II, BHW, BNS, Scientific and Technological Specialist) for the period May to November 2017 may now claim their CSC Eligibility Card at the CSCRO3, Diosdado Macapagal Government Center, Maimpis, City of San Fernando, Pampanga.

Please bring one (1) valid ID with date of birth and signature.

P200.00 for passer of CS Professional/Sub-professional.

Thank you.

CSC releases 2019 civil service exams calendar

October 18, 2018

The Civil Service Commission (CSC) has announced the schedule of civil service examinations to be conducted in 2019 via the Pen and Paper mode.

The CSC, through its regional offices nationwide, will administer four types of eligibility examinations with the following schedule—Career Service Examination for Foreign Service Officer (CSE-FSO)–Jan. 27; Career Service Examination, Pen and Paper Test (CSE-PPT) for Professional and Subprofessional levels–Mar. 17 and Aug. 4; and Basic Competency on Local Treasury Examination (BCLTE)–June 23.

Click HERE for details.

Examination Announcement No. 08, s. 2018

The Civil Service Commission (CSC) announces the calendar of civil service examinations through Pen and Paper (PPT) for CY 2019.

Click HERE for details.

PUBLIC ADVISORY

October 8, 2018

This is to inform the public that the telephone lines of the CSC Regional Office III are experiencing some technical problems.

We apologize for the inconvenience to the public but rest assured that despite of the PLDT telephone line problems, some measures are undertaken by this office so that public service is not hampered.

Thank you and God bless.

2019 Young Leader's Program

The Japan Information and Culture Center (JICC), Embassy of Japan is pleased to announce that the application for the 2019 Young Leader's Program (YLP) is now open. Click Announcement No. 44, s. 2018 for details.

ADVISORY

In view of numerous requests, we are accepting the list of agency applicants for the Special Examination for Government Employees only until August 22, 2018 (Wednesday). Processing of applications will be until August 24, 2018.

Please be guided accordingly.

Announcement - August 9, 2018

Attention:

This is to inform the public that the telephone lines of the CSC Regional Office III and CSC Field Office-Pampanga are experiencing some technical problems.

We apologize for the inconvenience to the public but rest assured that despite of the PLDT telephone line problems, some measures are undertaken by this office so that public service is not hampered.

Thank you and God bless.

2018 Continuing Professional Education for HR Practitioner in Central Luzon

The Civil Service Commission Regional Office No. III, in partnership with the Central Luzon Human Resource Management Practitioners (HRMPs), will lead the 2018 Continuing Professional Education for HRM Practitioners on May 9-11, 2018 at Cagayan De Oro, Misamis Oriental with the theme “The HR Practitioner: Rising Up to Today’s Challenges”.

Heads of agencies, with their Human Resource Management Officers (HRMOs)/designated HRMOs/HRM Practitioners, Personnel Officers and Administrative Officers handling HR management actions are encouraged to participate in this big event.

Registration is on-going until May 2, 2018 with fee of Php9,500.00. For more information, you may inquire at the Human Resource Division at 045-455-3244 or send email at This email address is being protected from spambots. You need JavaScript enabled to view it. .

CSC RO III enters usufruct agreements for two field offices

The Civil Service Commission (CSC) has entered into two (2) usufruct agreements with the Municipal Government of Sta. Rosa, Nueva Ecija and the Provincial Government of Bulacan for the construction of new field offices in CSC Regional Office III.

Sta. Rosa Municipal Mayor Marita C. Angeles signed the Deed of Usufruct with CSC Chairperson Alicia dela Rosa-Bala on April 5, 2018 at the Sangguniang Bayan Building, Sta. Rosa, Nueva Ecija. Under the agreement, a 267 square meter lot located at Barangay Rizal, Sta. Rosa, Nueva Ecija will be used for the CSC Field Office-Nueva Ecija building for a period of 25 years. The signing of usufruct deed was also graced by Commissioner Leopoldo Roberto W. Valderosa Jr., CSC RO III Regional Director Nelson G. Sarmiento, Assistant Regional Director Carlos P. Rabang, Nueva Ecija Field Office Director II Edgar M. Martinez, Sta. Rosa Municipal Vice Mayor Eliseo DG. Angeles, Sangguniang Bayan Members, and officials of Nueva Ecija of Personnel Officers (NECPO) and Personnel Officer Association of Water Districts (POAWD).

The Provincial Government of Bulacan allowed the CSC to use the 1,200 square meter lot located at the back of the Provincial Capitol Building in Barangay Guinhawa, Malolos City for the construction of CSC FO-Bulacan. CSC Chairperson Alicia dela Rosa-Bala and Bulacan Provincial Governor Wilhelmino M. Sy-Alvarado formally signed the usufruct agreement last April 15, 2018 at the Official Residence of the Provincial Governor, Capitol Compound, City of Malolos, Bulacan.

Presently, field offices in Nueva Ecija and Bulacan are both housed at the Provincial Capitol Compound of Nueva Ecija and Bulacan, respectively.

CSC releases Computerized Exam schedule for 2018 1st semester

CSC releases Computerized Exam schedule for 2018 1st semester

January 19, 2018

The Civil Service Commission (CSC) reminds the public that aside from the traditional pen-and-paper mode, the Career Service Examination can also be taken through a computerized mode—CSC Computerized Examination (COMEX).

The CSC recently released the dates for the COMEX at CSC Central Office and Regional Offices. The CSC Central Office will conduct COMEX-Professional level on February 6 and 13, April 3, 17, and 24, May 8 and 22, and June 5 and 19. The Sub-Professional level will be conducted on January 30 and May 29.

COMEX-Professional level of exam in participating CSC Regional Offices will be on February 8 and 15, April 12, 19, and 26, May 17 and 24, and June 7, 21, and 28. The Sub-Professional level will be conducted on May 31.

CSC lauds ‘ARTAnized’ offices

CSC lauds ‘ARTAnized’ offices, cites them public service giants

January 23, 2018

The Civil Service Commission (CSC) yesterday recognized government offices which best complied with the provisions of the Anti-Red Tape Act (ARTA), a law which aims to improve frontline services. The activity, “ARTAnized: The ARTA Dekada Celebration”, highlighted the accomplishments in the 10-year implementation of ARTA.

“It is quite overwhelming to see today a bright future for the Philippine public service, as we are now accompanied by a number of public service giants or those who have shown passion in complying with the Anti-Red Tape Act—the ARTAnized offices and agencies, that is how we call them,” CSC Chairperson Alicia dela Rosa-Bala said in her keynote message.

Among the major provisions of ARTA are the implementation of the No Noon Break Policy, Anti-Fixer campaign, conduct of the ARTA Report Card Survey (RCS), conferment of the Seal of Excellence Award, and posting of the Citizen’s Charter, a tool to help curb corruption as it informs citizens of the step-by-step process of frontline services, the time it entails to finish each step, and the required fees.

CSC releases 2017 anti-red tape survey results, sees improvement in ARTA’s 10-year implementation

CSC releases 2017 anti-red tape survey results, sees improvement in ARTA’s 10-year implementation

February 5, 2018

The Civil Service Commission (CSC) released the results of the 2017 Anti-Red Tape Act Report Card Survey (ARTA RCS) showing that out of the 583 offices that have been surveyed, 81.65% or 476 offices passed.

The CSC conducts the RCS annually to check an agency’s overall client satisfaction and compliance with Republic Act No. 9485 or Anti-Red Tape Act, a law which aims to improve frontline service delivery in the government.

“The CSC noted a consistent increase in the percentage of service offices passing the survey, from 78% in 2010 to 81.65% in 2017,” CSC Chairperson Alicia dela Rosa-Bala said.

Of those which passed, 61 (12.81%) received Excellent rating while three (3) offices (.63%) were rated Outstanding. A total of 328 (68.91%) garnered a Good rating, and 84 offices (17.65%) got Acceptable. For not meeting set standards, 92 offices (15.78%) Failed the RCS; 15 offices had zero respondents thus did not get any rating.

CSC confers new Local Treasurer Eligibility on 1,234

January 23, 2018

The Civil Service Commission (CSC) has conferred the Local Treasurer Eligibility on 1,234 individuals out of 6,521 examinees of the Basic Competency on Local Treasury Examination (BCLTE) held last November 26, 2017.

Janine Lynn Ochia from Northern Mindanao (Region X) topped the exam with a 92.78 rating, followed by Alvim Batol from SOCCKSARGEN (Region XII) with a 91.67 rating. Remar Doromal also from Region XII and Kevin Pumares from Ilocos (Region I), tied in third place with a 90.28 rating.

Geographically, Ilocos Region (Region I) obtained the highest passing rate of 29.91% or 134 passers out of 448 examinees. Eastern Visayas (Region VIII) followed with 26.21% passing rate, representing 103 passers out of 393 examinees. Placing third was Southern Tagalog (Region IV), registering a 24.90% passing rate or 131 passers out of 526 examinees.

The Local Treasurer Eligibility (LTE), the latest eligibility instituted by the CSC, is a second level eligibility appropriate for appointment only to Local Treasurer and Assistant Local Treasurer positions and to positions under the Financial Services that do not involve practice of profession and are not covered by Bar/Board or special laws. See More...

CSC issues clarification on release of PNP Chief’s SALN

September 23, 2014

The Civil Service Commission denounced yesterday claims made by the Volunteers Against Crime and Corruption that the Commission is “covering up” for Philippine National Police Director General Alan La Madrid Purisima when the government agency allegedly withheld initially issuance of the police officer’s Statement of Assets, Liabilities and Networth (SALN).

Civil servants run the R.A.C.E. in the name of public service

September 5, 2014

The Civil Service Commission (CSC) officially opens the 114^th Philippine Civil Service Anniversary (PCSA) with the R.A.C.E. to Serve Fun Run IV on Saturday, Sept. 6 at the SM Mall of Asia grounds.

Thousands of civil servants together with their family and friends will join the fun run.

With the theme “Tapat na Serbisyo Alay Ko Dahil Lingkod Bayani Ako,” this year’s anniversary celebrates the dedication to public service of the 1.4 million civil servants.

CSC conducts ARTA survey in high-traffic service offices

August 29, 2014

The Civil Service Commission (CSC) announced that it will conduct the Anti-Red Tape Act (ARTA) Report Card Survey (RCS) in various service offices of the following government agencies, namely, Bureau of Internal Revenue, Government Service Insurance System, Home Development Mutual Fund, Land Registration Authority, Land Transportation Office, Philippine Statistics Authority – National Statistics Office, Philippine Health Insurance Corporation, Professional Regulation Commission, and Social Security System.

CSC announces choral fest semi-finalists

August 15, 2014

The Civil Service Commission (CSC) announced the semi-finalists to the 2014 Government Choral Competition.

Dasmariñas City Teachers Chorale, Ilocos Norte National High School Chamber Singers, and Pangasinan Provincial Chorale for Luzon; Calbayog City Chorale for Visayas; Bayugan City Division Choir for Mindanao; City Government of Makati Employees' Chorale, PAGCOR Voice Symphony, and Pag-IBIG Fund Chorale for Metro Manila.

Emergency leave available to state workers affected by typhoons, natural disasters

July 24, 2014

“Civil servants may avail of the special emergency leave,” said Civil Service Commission (CSC) Chairman Francisco T. Duque III in light of the recent typhoon Glenda which left seven provinces under state of calamity.

CSC Resolution No. 1200289 issued on Feb. 8, 2012 grants a five-day special emergency leave to government workers directly affected by natural disasters, specifically to those who are stranded in affected areas, suffering from disease/illness caused by natural calamity/disaster, taking care of immediate family members affected by natural calamity/disaster, or in need of urgent repair and clean-up of damaged houses.

Sing and run for the lingkod bayani

UPDATE: The registration to the Fun Run has been extended to August 15, 2014, and the registration to the Choral Competition has been extended to August 4, 2014.

July 18, 2014

The 114th Philippine Civil Service Anniversary (PCSA) with the theme “Tapat na Serbisyo Alay Ko Dahil Lingkod Bayani Ako” kicks off with a fun run on Sept. 6, 5:00 a.m. at the SM Mall of Asia Complex in Pasay City.

The Civil Service Commission (CSC) opened registration to the R.A.C.E. to Serve Fun Run.

Now on its fourth year, the fun run is open to all Filipino citizens 18 years old and above. Participants below 18 years old will be required to secure permission from their parents or guardians.

Registration fee is PHP150 inclusive of race bib.

Gov’t contact center now accepts reports on kotong, suhol

July 15, 2014

The Contact Center ng Bayan (CCB), the government’s central helpline against red tape, is expanding to accommodate complaints on extortion (kotong) and bribery (suhol) from micro, small, and medium entrepreneurs (MSMEs) through its text messaging hotline 0908-881-6565.

CSC opens choral fest for civil servants

UPDATE: Registration has been extended to August 4, 2014.

July 3, 2014

The Civil Service Commission (CSC) invites government choral groups to participate in the Government Choral Competition.

“The competition aims to showcase the musical creativity of state workers, promote Filipino culture and arts, and inculcate in the minds of public servants a culture of excellence in public service,” said CSC Chairman Francisco T. Duque III.

Grand prize winners will receive PHP150,000 cash prize and plaque. First, second, and third runners-up will receive plaques and PHP100,000, PHP70,000, and PHP50,000, respectively.

Filing of application for foreign service officer exam extended

July 2, 2014

Filing of application for the Career Service Examination – Foreign Service Officer (CSE-FSO) is extended.

Interested applicants may still submit their applications in person until July 7 at any Regional Consular Office/Satellite Office of the Department of Foreign Affairs (DFA) or at Philippine embassies or consulates around the world, and until July 14 at the DFA Board of Foreign Service Examinations (BFSE) in Pasay City.

Barangay officials qualify for special CSC eligibility

Elected and appointed barangay officials may apply for the Barangay Official Eligibility (BOE) issued by the Civil Service Commission (CSC).

BOE is a privilege granted to barangay officials, including Sangguniang Kabataan (SK) chairpersons, who have rendered at least one term of office in one barangay. Said eligibility is equivalent to a Career Service Subprofessional eligibility suitable for first level positions in government or job positions which involve clerical, trades, crafts, and custodial service.

Application for Foreign Service Officer exam ongoing

The Civil Service Commission (CSC) will administer the Career Service Examination for Foreign Service Officer (CSE-FSO) in select testing centers across the country on Aug. 10.

Applications may be filed until June 13, 2014 at any Regional Consular Office of the Department of Foreign Affairs (DFA), or at Philippine embassies or consulates abroad; and until June 20, 2014 at the DFA Board of Foreign Service Examinations, Pasay City. Applicants should submit their applications in person.

Duque reiterates gov’t fight against red tape

“The head of office or agency shall be primarily responsible for the implementation of the Anti-Red Tape Act,” said Civil Service Commission (CSC) Chairman Francisco T. Duque III upon the release of CSC Memorandum Circular No. 9, s. 2014 reiterating agency compliance with the landmark law aimed at curbing red tape and improving frontline service delivery.

“It is command responsibility,” added Chairman Duque, detailing that appropriate charges may be filed against the head of office or agency in case of failure to comply with the Anti-Red Tape Act (ARTA) rules.

The memo enumerated other pertinent provisions of the ARTA and its implementing rules and regulations.

Philippines, Australia partner to build up human resource industry for 2015 ASEAN integration

Australia and the Philippines are strengthening their partnership to build up the Philippines’ human resource industry as the country gets ready for 2015 ASEAN economic integration.

Over a thousand Filipino public and private human resource (HR) and organisational development (OD) experts gathered together in Cebu City for the HR Symposium 2014. The event is a joint undertaking of the Civil Service Commission (CSC) and the Australian Government through the Philippines Australia Human Resource and Organisational Development Facility (PAHRODF).