How to Avail of the Service:

Step   Applicant/Client  Service Provider Duration of Activity
(Under Normal
Circumstances) 		 Person in
Charge		 Fees  Form 
1 Fill-out Eligibility/Exam
Records Request Form
(ERRF).		 Receive/review
accomplished ERRF;
issue Order of Payment;
and advise client to pay
to the Cashier.		 2 minutes ERS-IRMO
Action
Office		   ERRF (revised
100312); and
Order or
Payment
2 Pay to the Cashier. Process payment and
issue Official Receipt
(OR).		 1 minute  Cashier  P50.00
per copy		 Official
Receipt
3 Present OR and wait
for the request to be
processed.












 Verify/validate data and
information based on
the records.


If record is accurate,
photocopy the
certificate/certification
of eligibility (COE) or
Report of Rating (ROR)
and Identification card

Review data/findings
and authenticate

 15 minutes




2 minutes






3 minutes


 1st and 2nd
Verifier/
1st and 2nd
Validator

Verifier/
Validator





Supervisor/
Senior
Personnel		    
4 Affix signature on the
release portion of the
ERRF or file copy		 Release the
authenticated copy of
COE or ROR to client		 2 minutes ERS-IRMO
Releasing
Officer		   Authenticated
copy
END OF TRANSACTION       


Note :  Forms are available at the Certification/Authentication of Eligibility Window and CSC website www.csc.gov.ph.
           The 25-minute processing time is for one client being served at one time. The time is extended when there are more clients.


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