How to Avail of the Service:

Step	Applicant/Client	Service Provider	Duration of Activity (under Normal Circumstances)	Person in Charge	Fees	Form
1	File the complaint/appeal along with the requirements at IRMO receiving counter.	Receive the complaint/ appeal and other documents, if any, and require the client to pay the filing fee.	2 minutes	CMD-Officer of the day (OD)
2	Pay to the cashier.	Process payment and issue Official Receipt (O.R.) and Notice of Payment.	2 minutes	Cashier	P500.00*
3	Return to the receiving counter. Present O.R. and Notice of Payment.	Receive Notice of Payment and the complaint/appeal.	1 minutes	CMD-OD
4	Receive the receiving copy of the complaint/appeal.	Issue the receiving copy to the client.	1 minutes	CMD-OD
END OF TRANSACTION

Filing of Motions for Reconsideration

Step	Applicant/Client	Service Provider	Duration of Activity (under Normal Circumstances)	Person in Charge	Fees	Form
1	File the motion for reconsideration at IRMO receiving counter.	Receive the motion for reconsideration and issue the receiving copy to the client.	3 minutes	CMD-Officer of the day (OD)	None
END OF TRANSACTION

*Filing fee for Complaint is SUSPENDED per OM No. 92, s. 2012

 

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